Overall Purpose of the Role: A Sales Engineer, or Customer Engineer, is a sales professional who specializes in understanding all of the technical aspects of a technical Bus and explaining them to potential consumers. Their duties include consulting on bus development, explaining product features to customers during live demonstrations and negotiating contract terms. Reporting To: Sales and Marketing Manager Key Responsibilities: 1. GENERAL AND TASK MANAGEMENT • Implement divisional set strategies to achieve growth objectives and enhance overall sales achievements. • Implement the Market segmentation strategies; Geographically and by type of business. Screen the designated territory and classify customers accordingly. • Assist Customers to properly select the best commercial transport solution for their application upon gaining a clear understanding of their businesses and requirements; Establish and maintain good working relationships with them to encourage repeat and referral business. • Monitor market and competitor activity, trends and demands, and inform appropriate persons within the organization • Develop an in depth understanding of the customers business and identify sales opportunities for products. • Prepare and deliver product technical presentations that explain product features, competitive advantages, or services to prospective customers. • Ability to work in a high-stress sales environment and multitask • Work closely with operations team to understand the different features available in KM products. • Prepare monthly and weekly sales reports to the management. • Answer and receive enquiries from various national and international customers. • Participate in national and international exhibitions, meetings to ensure having a good place in market. • Conduct market research and prepare market forecast report to the line manager to be presented in the market. • Following up the market trend and knowing the GCC and MENA region bus industry references. Skills and Attributes: • Excellent knowledge in bus application and segments. • Excellent drive line technical knowledge • Excellent telematic and ITS knowledge • Proven Sales experience • Team player, Exceptional Presentation Skills, Proactive work style, creativity, energy • Excellent Knowledge of office management systems and procedures. • Excellent time management skills and ability to multi-task and prioritize work. • Attention to detail and problem-solving skills. • Excellent written and verbal communication skills. • Strong organizational and planning skills. • Excellent Interpersonal skills. • Excellent customer services attitude. • Excellent Negotiation and social problem-solving skills. • Ability to work in a high-stress sales environment and multitask Qualifications and Experience Levels: • Bachelor’s Degree in Business administration, Sales and Marketing or Mechanical /Electrical Engineering. • Proficiency in the use of Personal Computers, and knowledge of Microsoft applications. • Professional experience in the Truck Business, medium or heavy duty. Commercial Automotive or Heavy Equipment. • Vast Knowledge of the local Gulf market dynamics. Able to communicate fluently in English, written and spoken. Arabic is a definite plus. • Minimum of 5 years of Sales experience in Automotive industry. • After-sales experience.
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