JOB PURPOSE To lead and expand the organization’s Coaching and Assessment Centre of Excellence, establishing it as a benchmark for quality, innovation, and measurable impact. The Managing Consultant will bring deep subject matter expertise in executive coaching and advanced psychometric assessment methodologies, supported by top-tier, industry-recognized certifications. The role is responsible for overseeing the design, delivery, and commercial success of coaching and assessment solutions, leading a high-performing team, and driving thought leadership, strategic partnerships, and operational excellence aligned with both client needs and business objectives. KEY RESPONSIBILITIES Practice Leadership • Lead the Coaching business and Assessment Centre, driving strategic vision, service excellence, and innovation. • Ensure the integration of cutting-edge psychological assessments and coaching frameworks. • Serve as the in-house expert on leadership diagnostics, executive coaching, and talent evaluation. • Act as an internal consultant, supporting other practices across the consultancy in leveraging coaching and assessment insights. Business Development & Thought Leadership • Collaborate with the Business Development taskforce to identify and pursue opportunities aligned with the practice. • Publish thought leadership pieces, case studies, and insights to enhance the Company’s profile. • Develop proposals, lead bid teams, and manage the tendering process for relevant services. Client Engagement & Solution Design • Work closely with clients to understand leadership challenges and co-create tailored coaching and assessment solutions. • Ensure comprehensive needs analysis, solution design, and measurement frameworks are established for all engagements. • Represent the Company in senior-level client engagements, industry forums, and speaking engagements. Strategic Partnerships & Product Innovation • Lead strategic alliances with global coaching and assessment organizations. • Stay current with global trends to innovate new offerings and enhance existing products and services. Delivery & Quality Oversight • Supervise and support a team of coaches and psychologists in the delivery of high-impact programs. • Ensure delivery standards align with international best practices and accreditation requirements. • Monitor quality, client satisfaction, and key performance indicators across all coaching and assessment interventions. Certification & Standards Compliance • Maintain credentials as an ICF Master Certified Coach (MCC). • Hold or oversee delivery using advanced assessment certifications (e.g., Hogan, Saville, Korn Ferry, SHL, or equivalent), ensuring compliance with standards from recognized professional psychology bodies (e.g., BPS, APA, EFPA). • Champion ongoing professional development and certification for all team members. Financial Management • Own the P&L for the Coaching and Assessment practices, including budgeting, forecasting, and cost control. • Drive commercial outcomes by identifying growth opportunities and expanding the service portfolio. • Track performance against revenue targets and initiate corrective actions as required. SKILLS, QUALIFICATIONS & EXPERIENCE Key Skills • Deep expertise in coaching and psychometric assessment • Exceptional stakeholder engagement and influencing capabilities • Strong strategic thinking and commercial acumen • Inspirational leadership and team development abilities • Proven capability in managing complex, multi-stakeholder projects • Excellent written and verbal communication skills • Credible and engaging public speaker and facilitator Minimum Qualifications & Experience • PCC (Professional Certified Coach) accreditation from the International Coaching Federation (ICF) as a minimum requirement; MCC (Master Certified Coach) accreditation is preferred. • Psychometric certifications from recognized industry bodies (e.g., BPS Level A & B, Hogan, Saville, etc.) • Minimum of 12 years of professional experience, including at least 7 years in executive coaching and assessment roles • Demonstrated experience managing P&L for consulting or professional services.
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