Job Description Mazar is an earlystage Omani startup building a e commerce modern digital platform for the local market. The project is currently in its launch preparation phase and aims to create a strong, trustworthy, and user-friendly brand with a professional online presence and active community engagementlooking. We are are looking for a motivated Business and Startup Operations Coordinator to support the founder in launching and operating the platform. The role is suitable for someone who is organized, eager to learn, and able to work across different areas of the business, including operations, marketing, customer support, trainee coordination, and basic accounting/admin tasks. Main Responsibilities The candidate will manage Mazar’s social media accounts professionally by creating content ideas for Instagram, TikTok, LinkedIn, and other platforms for the marketing campaigns, planning, scheduling, and publishing posts, writing captions and simple marketing copy in Arabic and English, following trends and suggesting content that can grow engagement, supporting short-form video ideas such as reels and storytelling content, engaging with comments, messages, and customer inquiries, helping build Mazar’s online community before and after launch, and tracking social media performance to suggest improvements Support the founder in daily business and operational tasks Handle customer communication and support inquiries Coordinate and follow up with trainees/interns Track tasks, deadlines, and progress across different workstreams Assist with basic accounting, expense tracking, invoices, and simple financial records Support communication with partners, suppliers, developers, and service providers Prepare reports, summaries, and updates when needed Help improve internal processes and customer experience Requirements Diploma or Bachelor’s degree in Business, Marketing, Accounting, Finance, Management, or a related field Strong communication skills in Arabic and English Good organizational and follow-up skills Knowledgable in marketing and social media Basic understanding of accounting or financial tracking Good knowledge of Microsoft Excel, Word, and Google Workspace Ability to work independently and take responsibility Willingness to learn and work in a fast-moving startup environment Professional attitude and attention to detail Preferred Skills Experience with social media management or content creation Video editing or Canva design skills Customer service experience Basic bookkeeping or accounting knowledge Ability to manage trainees or small teams Interest in startups, e-commerce, and digital platforms Understanding of content trends in Oman and the GCC Good at utilizing AI and skillful enough in MS excel and other ERP tools Personal Qualities Reliable and trustworthy Fast learner Organized and disciplined Good problem solver Comfortable handling multiple tasks Takes initiative without waiting for constant instructions Positive attitude and strong work ethic
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