Business Operations Coordinator

Job Description

Mazar is an earlystage Omani startup building a e commerce modern digital platform for the local market. The project is currently in its launch preparation phase and aims to create a strong, trustworthy, and user-friendly brand with a professional online presence and active community engagementlooking. We are are looking for a motivated Business and Startup Operations Coordinator to support the founder in launching and operating the platform. The role is suitable for someone who is organized, eager to learn, and able to work across different areas of the business, including operations, marketing, customer support, trainee coordination, and basic accounting/admin tasks.

Main Responsibilities
The candidate will manage Mazar’s social media accounts professionally by creating content ideas for Instagram, TikTok, LinkedIn, and other platforms for the marketing campaigns, planning, scheduling, and publishing posts, writing captions and simple marketing copy in Arabic and English, following trends and suggesting content that can grow engagement, supporting short-form video ideas such as reels and storytelling content, engaging with comments, messages, and customer inquiries, helping build Mazar’s online community before and after launch, and tracking social media performance to suggest improvements
Support the founder in daily business and operational tasks
Handle customer communication and support inquiries
Coordinate and follow up with trainees/interns
Track tasks, deadlines, and progress across different workstreams
Assist with basic accounting, expense tracking, invoices, and simple financial records
Support communication with partners, suppliers, developers, and service providers
Prepare reports, summaries, and updates when needed
Help improve internal processes and customer experience
Requirements
Diploma or Bachelor’s degree in Business, Marketing, Accounting, Finance, Management, or a related field
Strong communication skills in Arabic and English
Good organizational and follow-up skills
Knowledgable in marketing and social media
Basic understanding of accounting or financial tracking
Good knowledge of Microsoft Excel, Word, and Google Workspace
Ability to work independently and take responsibility
Willingness to learn and work in a fast-moving startup environment
Professional attitude and attention to detail
Preferred Skills
Experience with social media management or content creation
Video editing or Canva design skills
Customer service experience
Basic bookkeeping or accounting knowledge
Ability to manage trainees or small teams
Interest in startups, e-commerce, and digital platforms
Understanding of content trends in Oman and the GCC
Good at utilizing AI and skillful enough in MS excel and other ERP tools
Personal Qualities
Reliable and trustworthy
Fast learner
Organized and disciplined
Good problem solver
Comfortable handling multiple tasks
Takes initiative without waiting for constant instructions
Positive attitude and strong work ethic