POSITION INFORMATION Job Title: General Manager Technology Department: Technology Reporting To: Chief Executive Officer JOB PURPOSE This role provides enterprise wide strategic and operational leadership for all technology functions of the organization. The role is accountable for ensuring that technology platforms, delivery capabilities, and digital solutions particularly in the Web3, blockchain, and decentralized technology space, enabling company’s business strategy, client commitments, scalability ambitions, security posture, and innovation agenda. The position balances strategic foresight with execution excellence, ensuring reliable project delivery while continuously evolving the organization’s technology capabilities. DIMENSIONS No. of Reports: 3-4 Budgetary Control: Yes External Interface(s): • Clients • Vendors/suppliers • Strategic partners Internal Interface(s): • Product • Business development/commercial • Executive leadership KEY ACCOUNTABILITIES AND RESPONSIBILITIES Technology Strategy & Roadmap • Define, own, and execute the overall technology strategy and multi-year roadmap aligned to business goals, market opportunities, and client needs. • Translate business strategy into scalable, secure, and future-ready technology architectures, platforms, and delivery models. • Continuously assess emerging Web3, blockchain, cloud, fintech and digital technologies, recommending strategic investments and adoption priorities. Delivery, Platforms & Architecture • Provide executive oversight for software development, application platforms, infrastructure, cloud services, and architecture across all projects and solutions. • Ensure delivery teams follow robust engineering practices, architecture standards, and quality benchmarks across Web3 and traditional enterprise solutions. • Balance project based delivery with the development of reusable components, accelerators, and frameworks to improve efficiency and time-to-market. Security, Risk & Technology Governance • Establish and enforce technology governance frameworks, including architecture review, security standards, data protection, and compliance controls. • Ensure strong cybersecurity posture, particularly for blockchain-based solutions, smart contracts, digital assets, and decentralized platforms. • Identify, assess, and mitigate technology, delivery, and operational risks, ensuring business continuity and resilience. Business Alignment & Stakeholder Engagement • Act as a strategic partner to the CEO, executive leadership, and commercial teams, ensuring technology decisions directly support growth, revenue, and client outcomes. • Collaborate with sales, business development, and product teams to support solution design, client engagements, proposals, and technical credibility. • Represent technology leadership in client-facing discussions, strategic partnerships, and ecosystem engagements. Financial Management & Vendor Oversight • Own the technology budget, including investment planning, cost optimization, and ROI justification. • Lead relationships with technology vendors, cloud providers, partners, and external service providers, ensuring value, performance, and risk management. • Make informed build-vs-buy decisions to balance speed, cost, and strategic control. Innovation, Automation & Continuous Improvement • Drive a culture of innovation, experimentation, and continuous improvement, especially in Web3, automation, DevOps, and AI enabled development practices. • Champion automation, CI/CD, cloud-native approaches, and modern delivery methodologies to improve productivity and quality. • Ensure the organization remains technology-relevant and future-oriented, not dependent on legacy practices. Leadership, Talent & Capability Building • Lead, mentor, and develop multi-disciplinary technology teams, including engineering, architecture, infrastructure, security, and delivery leaders. • Build a strong leadership pipeline and technical depth, balancing senior expertise with emerging talent. • Establish clear KPIs, performance standards, and development pathways across technology functions. JOB REQUIREMENTS Qualifications and Experience: • Bachelor’s degree in engineering or related field • Minimum 10 years’ experience in a similar role. • Strong background in software architecture, cloud platforms, enterprise systems, and modern development practices. • Demonstrated experience leading multi disciplinary technology teams in project or services based environments. • Exposure to Web3, blockchain, decentralized applications, or emerging digital technologies is strongly preferred. Key Skills and Competencies: Skills / Knowledge • Enterprise architecture and scalable system design • Cloud-native and distributed systems • Cybersecurity, risk, and governance frameworks • Technology financial management and vendor oversight • Executive level stakeholder and client engagement Competencies • Planning & Organising • Flexibility & Adaptability • Operational Excellence • Collaborative Working • Creativity & Innovation • Communication • Respect & Integrity • Problem Solving & Decision Making Additional Requirements • English (fluent written and verbal) • Arabic preferred
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