Join our Team Ericsson is looking for a highly driven Customer Project Manager (CPM) – Swap to lead end-to-end network swap activities and ensure successful project execution aligned with customer expectations, business objectives, and operational standards.In this role, you will take ownership of Fulfillment Assignment Specifications (FAS) and drive successful swap implementation activities across multiple stakeholders and workstreams. You will ensure full compliance with group directives, legal and financial requirements, as well as global and local Environmental and Occupational Health and Safety (E+OHS) standards. You will also play a critical role in maintaining data security, reporting accuracy, governance, and customer satisfaction throughout the project lifecycle.Together with your team, you will contribute to delivering value to customers while supporting Ericsson’s continued growth and operational excellence.What you will do:Lead end-to-end swap project execution including planning, implementation, governance, and delivery managementGuarantee alignment between contract scope and delivery execution through pre-sales CFR activitiesEstablish and maintain a solid project plan as basis for approval to execute and successful implementationDrive coordination across internal teams, suppliers, field teams, and customer stakeholders to ensure seamless deliveryManage swap implementation activities within approved scope, timeline, budget, quality, and compliance requirementsOversee project governance, risk management, issue resolution, and escalation handlingEnsure financial performance management and delivery towards target Unadjusted MarginCultivate strong customer and stakeholder relationships to maintain alignment and customer satisfaction throughout project executionEnsure compliance with legal, ethical, environmental, and occupational health and safety standardsOversee project reporting, data accuracy, documentation, and operational readiness activitiesSupport continuous improvement initiatives and operational excellence within project deliveryThe skills you bring:Project ManagementStakeholder ManagementCustomer Relationship BuildingProgram/Project Finance ManagementService Delivery Business UnderstandingChange and Improvement ManagementProcess ManagementNegotiation SkillsFinancial AcumenRisk and Issue ManagementConsultative SkillsData AnalyticsAutomationArtificial Intelligence (AI) AwarenessCustomer InsightsEricsson Portfolio KnowledgeTelecom Network Deployment and Swap ExperienceWhat happens once you apply?Click Here to find all you need to know about what our typical hiring process looks like.We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.Primary country and city: Philippines (PH) || Taguig Bonifacio Global CityJob details: Customer Project ManagerJob Stage: Job Stage 6Primary Recruiter: Sushmita CentenoHiring Manager: Rechie Yap
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