Logistics & Warehouse Supervisor

Logistics & Warehouse Supervisor
Location: Muscat, Oman
About the Role
Health 4 All LLC is looking for a Logistics & Warehouse Supervisor to manage the daily logistics and warehouse operations of the company. This role is responsible for ensuring products are imported, stored, and delivered safely, accurately, and on time. The successful candidate will work closely with suppliers, freight companies, customs agents, warehouse staff, and customers to maintain smooth supply chain operations.
Key Responsibilities:
Import, Shipping & Customs:

Coordinate shipment schedules with overseas suppliers.
Arrange shipping through freight forwarders, airlines, and shipping companies.
Monitor shipping costs and help reduce logistics expenses.
Coordinate customs clearance for imported goods.
Ensure all import documents meet Oman Customs requirements and government regulations.
Check incoming shipments against purchase orders and packing lists to confirm correct quantity and condition.

Warehouse & Inventory:

Supervise receiving, storing, and dispatching of goods.
Keep the warehouse clean, organized, and safe.
Ensure products are stored correctly, including temperature-controlled items.
Monitor stock levels and work with the procurement team to avoid shortages or excess stock.
Carry out regular stock counts and investigate any differences.
Maintain accurate inventory records in the ERP system.
Oversee product labelling, packing, and handling of damaged or returned goods.
Prepare monthly inventory and stock reports.
Train and supervise warehouse staff.

Delivery & Distribution:

Plan and schedule deliveries to customers, hospitals, schools, and project sites.
Coordinate with drivers and transport companies to ensure on-time deliveries.
Monitor delivery progress and quickly resolve any delivery issues.
Ensure delivery documents and invoices meet customer requirements.
Supervise company vehicles and ensure insurance, vehicle registrations (Mulkiya), and driver licences are always up to date.
Monitor vehicle usage and fuel consumption and recommend cost-saving improvements.
Respond to customer delivery enquiries professionally.

Documentation & Administration:

Prepare accurate invoices for wholesale customers.
Enter customer purchase orders (LPOs) into the ERP system.
Follow up on delivery documents and receipt vouchers.
Maintain organized records of shipping documents, customs documents, delivery notes, and proof of delivery.
Coordinate with freight forwarders, customs agents, and transport providers.
Ensure all logistics activities follow company policies and relevant health and safety requirements.

Third-Party Warehouse (3PL):

Manage the relationship with the company's third-party warehouse provider.
Monitor warehouse performance and service quality.
Coordinate stock movements between the company and the 3PL warehouse.
Carry out regular stock reconciliations and warehouse inspections.
Ensure products, especially temperature-controlled healthcare products, are stored according to company and Ministry of Health requirements.

Qualifications:

Bachelor's Degree or Diploma in Logistics, Supply Chain Management, Business Administration, or a related field.
Experience in logistics, warehouse, or supply chain operations.
Experience with import procedures and customs clearance in Oman is an advantage.

Skills:

Good planning and organizational skills.
Knowledge of logistics and import procedures.
Experience with warehouse and inventory management.
Good communication and coordination skills.
Ability to work under pressure and meet deadlines.
Strong problem-solving skills.
Good knowledge of Microsoft Excel and ERP systems (Zoho Books or similar).
High attention to detail.
Ability to lead and supervise a team.