POSITION INFORMATION Job Title: PMO & Delivery Assurance Specialist/ Administrator Department: Technology Reporting To: PMO & Delivery Assurance Lead JOB PURPOSE To provide coordination and administrative support to project teams by maintaining trackers, arranging meetings, following up on tasks, updating records, and supporting project communication and reporting activities. DIMENSIONS External Interface(s) • Clients • Vendors/suppliers • Strategic partners Internal Interface(s): • Product • Business development/ commercial • Executive leadership KEY ACCOUNTABILITIES AND RESPONSIBILITIES • Support project coordination and follow-up activities across assigned projects. • Maintain project trackers, action logs, issue logs, and related records. • Arrange meetings, prepare agendas, and record meeting minutes. • Follow up with internal team members on pending tasks, updates, and required documents. • Assist in updating project schedules, reports, and progress trackers. • Ensure project documents and records are properly organized and maintained. • Support communication and coordination between departments and project stakeholders. • Assist in preparing presentations, summaries, and internal reporting materials. • Track routine project support activities and ensure timely follow-up on deadlines. • Escalate missing updates, delays, or issues to the relevant project lead when required. JOB REQUIREMENTS Qualifications and Experience: • Diploma or bachelor’s degree in business administration, Information Technology, Administration, or related field • Project coordination training is an advantage • Fresh Graduate / up to 4 years of experience in project coordination, administration, team support, or reporting roles. • Fresh graduates with relevant internship or practical experience may be considered based on business need. Key Skills and Competencies: Skills / Knowledge • Good coordination and communication skills • Strong organization and follow-up ability • Attention to detail • Basic reporting and documentation capability • Ability to work in a structured and deadline-driven environment • Good knowledge of Microsoft Office applications Competencies • Planning & Organising • Flexibility & Adaptability • Operational Excellence • Collaborative Working • Creativity & Innovation • Communication • Respect & Integrity • Problem Solving & Decision Making Additional Requirements • English (fluent written and verbal) • Arabic preferred
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