Job description / Role Job Type Full Time Job Location Oman Nationality Any Nationality Salary Not Specified Gender Not Specified Arabic Fluency Not Specified Job Function Sales - Retail Company Industry Retail Overview of the role: The sales engineer is required to generate sales enquiries, quote and book sales of ducted, package and VRF products in the Oman market. Generate enquiries, follow-up and book orders as per the target set by the business management. Actively seek out new sales opportunities through cold calling and networking. Complete monthly management reports covering all activities accurately. Follow up on current leads, opportunities and key accounts. What you will do: Description of accountability: Sales target: Achieve the sales, gross margin and order booking targets set by management on a monthly, quarterly and yearly basis by the activities mentioned below. Generate enquiries monthly to achieve an order booking strike rate of 15-20% of enquiries quoted every month based on assigned sales and gross margin targets. Design review and technical estimation for enquiries generated by self or others. Prepare technical sales offers for customers, follow up for negotiation and order booking. Credit approval process as per company policy and collection of debtors. Generate new customers every month as per sales target. Sales planning: Conduct market research to identify selling possibilities and evaluate customer needs. Actively seek out new sales opportunities through cold calling, networking and given marketing strategies. Customer relation and networking: Follow up with customers at pre-sales and after-sales for feedback on customer satisfaction. Ensure networking by self and all team members with all stakeholders in the sales enquiry – developer, consultant, main contractor, dealer network and MEP contractors. Interact and engage customers for information feedback related to competitors on pricing and technical information. Provide relevant marketing collateral such as brochures and fact sheets. Understand and analyze the customer’s needs. Answer all customer needs in a professional and efficient manner. Regularly provide feedback on customer creditworthiness through other suppliers, customer network partners and contractors at pre-sales and after-sales stages. Respond promptly to urgent inquiries. Show enthusiasm, energy and eye contact to all types of customers. Maintain competitors’ technical data information, market share, sales data and stocks. Knowledge: Maintain comprehensive technical knowledge of products and services offered, market intelligence, industry trends and competition in the assigned territory. Knowledge of ducted units with higher capacity, package units, and HVAC design and estimation of unitary and chilled water systems projects. System and process: Be aware of policies concerning product programme, sales channels, pricing, sales promotion, credit, stock levels and payment plans, as well as changes in these policies whenever deemed desirable. Maintain sales and project records as per ISO standards. Team relationship: Support and communicate positively with the projects department and other departments in AFET to grow the business and their respective goals. Events: Represent the company in the most professional manner at all times. Required skills to be successful: At least 5 years’ experience in sales of A.C. equipment in the Dubai market with good business contacts with consultants, developers, contractors and dealer network in Dubai and the northern emirates with an excellent track record. Customer focused. Proactive attitude. A team player with a positive attitude and willingness to learn. Excellent spoken and written communication in English (Arabic preferred). Good presentation skills. Good commercial skills including selling and negotiation. Proficiency in MS Office (Outlook, Word, Excel, PowerPoint) and competent letter writing. Valid Oman driving licence. What equips you for the role: Bachelor degree in mechanical engineering. Knowledge of ducted units, package units and air-conditioning design with experience in software selection of VRF products. 10 years’ experience in sales of air conditioners especially ducted units, package units and VRF products with a good sales record of accomplishment in the UAE market and strong business contacts with consultants, developers and MEP contractors. Dynamic personality and flexible. Results oriented. Strong motivational and interpersonal skills to create a positive environment. Lead by example with the ability to innovate and develop new or alternative strategies continuously and consistently to achieve sales and order booking targets. Initiative taker. Drive for results. Good verbal and written communication skills. Strong attention to detail. About Al-Futtaim Group Real Estate The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years. Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us. AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City. About Al-Futtaim Malls Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers. Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view and as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million square feet of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco. Leveraging the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners. About Al-Futtaim Engineering & Technologies Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions. The engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation. The technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics and more. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services. These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts. About the Company Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt. The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery. The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility. Apply Now
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