ROLE OBJECTIVE Senior Specialist – SOC is responsible for advanced security event analysis, complex incident investigation, and continuous improvement of SOC detection and response capabilities. Acting as a Tier-3 analyst and technical SME, the role provides guidance to junior analysts, develops advanced use cases, and ensures that all detection mechanisms and incident workflows are optimized for accuracy, speed, and resilience. The incumbent also collaborates with threat intelligence and vulnerability management teams to build a proactive defense posture across all monitored environments. RESPONSIBILITIES Strategic and Technical Leadership • Lead advanced incident investigations across multiple security domains including network, endpoint, application, and cloud environments. • Perform in-depth root cause analysis (RCA) and support major incident response and forensics as part of L3 escalation. • Design and optimize detection logic and correlation rules within SIEM, SOAR, and EDR platforms. • Develop automation playbooks to streamline triage and containment activities, reducing MTTD and MTTR. • Conduct proactive threat hunting based on intelligence reports, behavioral analytics, and anomaly detection. • Coordinate with internal and external threat intelligence sources to contextualize alerts and enhance detection maturity. • Validate and integrate threat feeds and ensure enrichment of SOC alerting with contextual indicators (IOCs, TTPs, threat campaigns). Governance and Process Management • Maintain and enhance SOC playbooks, escalation matrices, and knowledge base documentation. • Ensure SOC processes align with frameworks such as MITRE ATT&CK, NIST CSF, and ISO 27035. • Conduct post-incident reviews and lessons-learned workshops with stakeholders to drive continuous improvement. • Support compliance and audit requirements through proper evidence collection and reporting. • Participate in internal tabletop exercises and ensure readiness of incident response protocols. Collaboration and Stakeholder Management • Provide technical advisory support during customer escalations or executive reviews. • Develop and deliver weekly/monthly SOC performance and threat trend reports to management. • Support onboarding of new customers into SOC services, including configuration of log sources, connectors, and correlation logic. People and Knowledge Development • Mentor SOC Analysts (Tier-1 and Tier-2) in advanced analytical and investigative techniques. • Conduct internal knowledge-sharing sessions on new threats, vulnerabilities, and emerging attack techniques. • Contribute to the creation of SOC training materials and technical assessments. • Support capacity building initiatives by recommending certification and skill development plans. ROLE SPECIFICATIONS Qualification • Bachelor’s degree in Information Technology, Cybersecurity, or related discipline. Certification • GCIA, GCIH, CEH, CHFI, CompTIA CySA+, or SANS Threat Hunting certifications preferred. Experience • Minimum 5–7 years in SOC operations or incident response, with at least 2 years in Tier-3 analysis or advanced forensics. Skills • SOC management, threat response, governance, customer reporting, team leadership, and service management. Competency Type Competency Proficiency level Leadership Technical Leadership Advanced Behavioural Analytical Thinking Advanced Behavioural Collaboration Advanced Core Integrity & Accountability Advanced Core Operational Excellence Advanced Technical Threat Detection & Hunting Advanced Technical Forensics & RCA Advanced Technical SIEM/SOAR management Advanced
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