SUPPORT RECEIVABLES & DEBT COLLECTION

<div style="border-top: none; border-right: none; border-left: none; border-image: initial; border-bottom: 1pt solid windowtext; padding: 0in 0in 1pt; font-size: 14px;" id="isPasted" fr-original-style="mso-element:para-border-div;border:none;border-bottom:solid windowtext 1.0pt; mso-border-bottom-alt:solid windowtext .5pt;padding:0in 0in 1.0pt 0in;"><p style="border: none; padding: 0in; font-size: 14px;" fr-original-style="border:none;mso-border-bottom-alt:solid windowtext .5pt; padding:0in;mso-padding-alt:0in 0in 1.0pt 0in;"><strong fr-original-style="" style="font-weight: 700;">ROLE OBJECTIVE&nbsp;</strong></p></div><p style="text-align: justify; line-height: 150%; font-size: 14px;" fr-original-style="text-align:justify;line-height:150%;">Ensure effective follow-up, monitoring, and reporting of customer receivables to support timely collections and maintain Otech’s working capital health. The role contributes to maintaining strong client relationships by tracking payment statuses, coordinating with stakeholders, and ensuring prompt resolution of outstanding issues.</p><p style="text-align: justify; line-height: 150%; font-size: 14px;" fr-original-style="text-align:justify;line-height:150%;">This position also maintains accurate receivable data in ERP and supports management reporting for debt collection efficiency and overdue accounts.</p><div style="border-top: none; border-right: none; border-left: none; border-image: initial; border-bottom: 1pt solid windowtext; padding: 0in 0in 1pt; font-size: 14px;" fr-original-style="mso-element:para-border-div;border:none;border-bottom:solid windowtext 1.0pt; mso-border-bottom-alt:solid windowtext .5pt;padding:0in 0in 1.0pt 0in;"><p style="text-align: justify; border: none; padding: 0in; font-size: 14px;" fr-original-style="text-align:justify;border:none;mso-border-bottom-alt: solid windowtext .5pt;padding:0in;mso-padding-alt:0in 0in 1.0pt 0in;"><strong fr-original-style="" style="font-weight: 700;">RESPONSIBILITIES</strong></p></div><p style="margin-bottom: 0in; text-align: justify; line-height: 18pt; vertical-align: baseline; font-size: 14px;" fr-original-style="margin-bottom:0in;text-align:justify;line-height: 18.0pt;vertical-align:baseline;"><strong fr-original-style="" style="font-weight: 700;">Collection Coordination</strong></p><ul fr-original-style="" style="font-size: 14px;"><li>Monitor overdue accounts and initiate follow-up communication with clients.</li><li>Log collection efforts and maintain call/email history for each customer.</li><li>Coordinate with Sales, Service Delivery, and Finance to resolve disputes.</li><li>Ensure payment commitments are documented and tracked.</li></ul><p style="margin-bottom: 0in; text-align: justify; line-height: 18pt; vertical-align: baseline; font-size: 14px;" fr-original-style="margin-bottom:0in;text-align:justify;line-height: 18.0pt;vertical-align:baseline;"><strong fr-original-style="" style="font-weight: 700;">Reporting &amp; Tracking</strong></p><ul fr-original-style="" style="font-size: 14px;"><li>Update receivables dashboard with current status of overdue and collected amounts.</li><li>Prepare weekly and monthly collection reports.</li><li>Reconcile customer payments against outstanding invoices.</li><li>Highlight potential default risks to management promptly.</li></ul><p style="margin-bottom: 0in; text-align: justify; line-height: 18pt; vertical-align: baseline; font-size: 14px;" fr-original-style="margin-bottom:0in;text-align:justify;line-height: 18.0pt;vertical-align:baseline;"><strong fr-original-style="" style="font-weight: 700;">Process Adherence &amp; Support</strong></p><ul fr-original-style="" style="font-size: 14px;"><li>Follow internal credit control policies and collection protocols.</li><li>Maintain complete documentation of follow-ups, correspondence, and escalations.</li><li>Support internal and external audits related to AR and collections.</li></ul><p style="margin-bottom: 0in; text-align: justify; line-height: 18pt; vertical-align: baseline; font-size: 14px;" fr-original-style="margin-bottom:0in;text-align:justify;line-height: 18.0pt;vertical-align:baseline;"><strong fr-original-style="" style="font-weight: 700;">Collaboration</strong></p><ul fr-original-style="" style="font-size: 14px;"><li>Work closely with the Receivables, Billing, and Treasury teams for unified cash flow visibility.</li><li>Escalate chronic delays to Legal or Management for appropriate action.</li><li>Support process improvement and automation of collection dashboards.</li></ul>