Operations & Maintenance Regional Director

Role PurposeLead the Operations & Maintenance of
water and wastewater services across , ensuring safe, reliable, and high-quality service
delivery across the full value chain.Drive operational performance, asset
reliability, and continuous improvement, while managing a large organisation
and optimising outsourced service delivery, in close coordination with NAMA
entities managing other clusters and cross-functional activities.Key ResponsibilitiesOperations: Oversee O&M of plants, networks, pumping and storage; ensure
service continuity and complianceEnsure  / facilitate the implementation of
performance & transformation plans (NRW, Energy, etc. ) in collaboration
with the technical & performance department.Asset
Management: Implement maintenance strategies and
support asset lifecycle optimisationContractors: Manage outsourced activities, ensuring performance, quality of
works, and cost control; assess insourcing opportunitiesNRW: Contribute to NRW and efficiency programs with Technical DirectionLeadership: Lead and develop a large organisation (>350 staff)Interfaces: Proactively coordinate with NAMA ) and central functions
(technical, planning, customer, etc.) and relevant external stakeholders.Governance: Ensure QHSE compliance, risk management, and emergency preparedness​Expected OutcomesReliable and
continuous water & wastewater services across Cluster 1Strong
operational performance and asset reliabilityEffective
coordination with NAMA central functions and other clustersHigh performance
of contracted activities and optimised delivery modelCompliance with
quality, environmental, and safety standardsEffective NRW
contribution (with Technical Direction)Engaged and high-performing workforceRequirementsEngineering
degree12+ years in
water/wastewater operationsExperience
managing large O&M activities, contractors and teamsStrong
capability in complex organisational interfaces (multi-entity environments)Proven
leadership in operational and performance-driven environments