Job DescriptionRoles & ResponsibilitiesInstall, commission, and test equipment at customer locations.Perform preventive and corrective maintenance on equipment and systems.Diagnose technical faults and carry out repairs in a timely manner.Respond to customer service requests and provide on-site and remote technical support.Prepare service reports, maintenance records, and technical documentation.Ensure compliance with health, safety, and quality standards.Coordinate with the service team and other departments to resolve technical issues.Train customers on the proper operation and maintenance of equipment.Maintain service tools, equipment, and spare parts inventory.Identify opportunities for service improvements and recommend solutions.Support warranty claims and follow company service procedures.
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