Business Support Officer - Lab and Pharma Division

Business Support Officer – Laboratory & Pharma Division
Location: Muscat, Oman
About the Role:
We are looking for a Business Support Officer to join our Pharma & Laboratory Division. This role combines office work and client visits. You will support daily operations, communicate with customers, coordinate with different departments, and help ensure projects and deliveries are completed on time.
Key Responsibilities:

Visit government and private sector customers across Oman.
Build and maintain good relationships with clients.
Meet with purchasing departments, pharmacies, stores, hospitals, and other healthcare professionals.
Understand customer needs and collect feedback.
Support preparation of tenders and quotations.
Coordinate with suppliers, manufacturers, and the sales team.
Assist with product registration and regulatory documentation.
Follow up with government authorities regarding approvals and medicine import procedures.
Support the logistics team during deliveries when required.
Collect delivery documents and coordinate with the finance team for invoicing and payment follow-up.
Maintain accurate records and prepare regular progress updates for management.
Represent the company professionally and keep all business information confidential.

Requirements:

Diploma or Bachelor's Degree in Business Administration, Pharmacy, Healthcare, Logistics, or a related field.
1–3 years of relevant work experience is preferred.
Fresh graduates with strong communication and organizational skills are encouraged to apply.
Experience working with government organizations or tender processes is an advantage.

Skills:

Good communication and interpersonal skills.
Professional and confident when dealing with clients.
Strong organizational and follow-up skills.
Ability to manage several tasks at the same time.
Good attention to detail.
Basic knowledge of Microsoft Office (Word, Excel, Outlook).
Ability to work both independently and as part of a team.