Job DescriptionRoles & ResponsibilitiesHotel: Aloft Muscat - located near Muscat International AirportLocation: Muscat, Sultanate of OmanAloft Muscat is a modern lifestyle hotel strategically located close to Muscat International Airport and key business and convention areas. The hotel offers a vibrant, design-led experience aligned with Aloft brand standards and caters to business, leisure, and airline-related guests.Key Hotel Facts:Approx. 199 guest rooms and suitesTeam size: ~80 associatesFood & Beverage:All-day dining restaurant1 specialty restaurant/bar conceptFacilities:Outdoor / rooftop swimming poolFitness centerMeeting & business facilitiesMarket Position: Mid-upscale lifestyle hotel with strong F&B and social spacesThe General Manager is responsible for the overall leadership, direction, and performance of Aloft Muscat. This role oversees all aspects of hotel operations, with a strong focus on Food & Beverage, guest experience, team engagement, and commercial performance, while ensuring full compliance with Marriott brand standards and local regulations.This opportunity is open to first-time General Managers with a strong operational background - ideally from F&B-driven lifestyle hotels who are ready to step into full property leadership.Key ResponsibilitiesOperational LeadershipLead and oversee all hotel operations including Rooms, F&B, Engineering, Finance, Sales & Marketing, and Human ResourcesEnsure seamless day-to-day operations with a strong focus on guest satisfaction and service consistencyMaintain brand standards, operational audits, and Marriott compliance requirementsFood & Beverage ExcellencePersonally champion F&B operations, innovation, quality, and profitabilityDrive performance of the all-day dining and specialty restaurant conceptsMonitor cost controls, menu engineering, supplier management, and service deliveryFinancial & Commercial PerformanceDevelop and execute annual business plans and operating budgetsDrive GOP, revenue growth, market positioning, and cost efficienciesAnalyze financial reports and implement corrective actions as neededPeople & CultureLead, inspire, and develop a team of approximately /80 associatesBuild a strong performance culture with clear accountability and engagementEnsure succession planning, training, and compliance with Oman labor lawsGuest Experience & Brand RepresentationAct as the ambassador of the Aloft brand within MuscatPersonally engage with guests, corporates, and key stakeholdersHandle escalated guest concerns and protect brand reputationSafety, Compliance & GovernanceEnsure full compliance with Marriott policies, health & safety standards, and local regulationsOversee risk management, security, and sustainability initiatives
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