Operation and Maintenance  Director (Muttrah, Amerat, Quriyat )

Role Purpose:Lead the Operations & Maintenance of water and wastewater services across Cluster 1 (Muscat, Sharqiyah North and Sharqiyah South), ensuring safe, reliable, and high-quality service delivery across the full value chain.Drive operational performance, asset reliability, and continuous improvement, while managing a large organization and optimizing outsourced service delivery, in close coordination with NAMA entities managing other clusters and cross-functional activities.Key Responsibilities:• Operations: Oversee O&M of plants, networks, pumping and storage; ensure service continuity and compliance• Ensure  / facilitate the implementation of performance & transformation plans (NRW, Energy, etc. ) in collaboration with the technical & performance department.• Asset Management: Implement maintenance strategies and support asset lifecycle optimization• Contractors: Manage outsourced activities, ensuring performance, quality of work, and cost control; assess in sourcing opportunities• NRW: Contribute to NRW and efficiency programs with Technical Direction• Leadership: Lead and develop a large organization (>350 staff)• Interfaces: Proactively coordinate with NAMA) and central functions (technical, planning, customer, etc.) and relevant external stakeholders.• Governance: Ensure QHSE compliance, risk management, and emergency preparednessExpected Outcomes:​• Reliable and continuous water & wastewater services across Cluster 1• Strong operational performance and asset reliability• Effective coordination with NAMA central functions and other clusters• High performance of contracted activities and optimised delivery model• Compliance with quality, environmental, and safety standards• Effective NRW contribution (with Technical Direction)• Engaged and high-performing workforceRequirements• BSC in Engineering degree• 12+ years in water/wastewater operations• Experience managing large O&M activities, contractors and teams• Strong capability in complex organizational interfaces (multi-entity environments)• Proven leadership in operational and performance-driven environments