Operational Applications Section Head

Job Contents:  The Operational Applications Section Head is responsible for managing the suite of software and technical tools essential for real-time power system operations. This role serves as the primary technical interface between control room engineers and software developers or vendors to ensure that applications such as EMS/SCADA, WAMS, EDL, and DTS are accurately tuned, maintained, and optimized. The Section Head ensures that the LDC operational teams have reliable, high-performance tools to maintain grid security, and oversees the technical configuration of simulation environments for operator training and certification.Description:Oversee the daily maintenance, tuning, and optimization of key LDC applications including EMS/SCADA, WAMS, EDL, and DTS.Ensure the accurate modeling of new transmission assets (substations, lines, renewable energy sources) within the operational software environment.Serve as the lead technical liaison between control room operators and IT/software vendors to translate operational needs into technical requirements. Manage the technical setup and scenario development for the Dispatcher Training Simulator (DTS) to support operator qualification and drills. Provide advanced technical support and troubleshooting for application failures or performance lags affecting real-time operations. Monitor and report on the performance and availability of LDC applications, identifying opportunities for system upgrades or enhancements. Implement and enforce cybersecurity protocols and data integrity standards for all managed operational applications. Supervise the backup and disaster recovery procedures for operational databases and critical application configurations.   Contribute to the development of Standard Operating Procedures (SOPs) for application use and data management.   Manage the section’s workforce, providing mentorship and technical training to staff to build internal expertise in power system applications.   Knowledge and Understanding of Asset Management, QHSE Management System and IT Security Standard Requirements according to ISO55001, ISO 14001, OHSAS 18001 and ISO 27001 to carry out the assigned duties as per the roles and responsibilities matrix.   Undertake additional responsibilities depending on Management and Business requirements