HVAC Sales Engineer

Job description / Role

Job Type
Full Time

Job Location
Oman

Nationality
Any Nationality

Salary
Not Specified

Gender
Not Specified

Arabic Fluency
Not Specified

Job Function
Engineering - Civil & Construction

Company Industry
Retail

Overview of the role:
The sales engineer is required to generate sales enquiries, quote and book sales of ducted, package and VRF products in Oman market.
Generate enquiries, follow-up and book orders as per the target set by the business management.
Actively seek out new sales opportunities through cold calling, networking.
Accurately complete monthly management reports covering all activities.
Follow up on current leads, opportunities and key accounts.

What you will do:
Description of accountability:

Sales target:
Achieve the sales, gross margin and order booking targets set by management on a monthly, quarterly and yearly basis by activities mentioned below.
Generate enquiries on a monthly basis to achieve an order booking strike rate of 15-20% of enquiries quoted every month based on assigned sales and gross margin targets.
Design review and technical estimation for enquiries generated by self or others.
Prepare technical sales offers for customers, follow up for negotiation and order booking.
Manage credit approval process as per company policy and collection of debtors.
Generate new customers every month as per sales target.

Sales planning:
Conduct market research to identify selling possibilities and evaluate customer needs.
Actively seek out new sales opportunities through cold calling, networking and given marketing strategies.

Customer relation and networking:
Follow up with customers at pre-sales and after-sales for feedback on customer satisfaction.
Ensure networking by self and all team members with all stakeholders in the sales enquiry – developer, consultant, main contractor, dealer network and MEP contractors.
Interact and engage customers for information feedback related to competitors on pricing and technical information.
Provide relevant marketing collateral such as brochures and fact sheets.
Understand and analyze the customer’s needs.
Answer all customer needs in a professional and efficient manner.
Regular feedback of customer creditworthiness knowledge through other suppliers, customer network partners and contractors at pre-sales and after-sales stages.
Respond promptly to urgent inquiries.
Show enthusiasm, energy and eye contact to all types of customers.
Maintain competitors’ technical data information, market share, sales data and stocks.

Knowledge:
Maintain comprehensive technical knowledge of products and services offering, market intelligence, industry trends and competition in their assigned territory.
Knowledge of ducted units with higher capacity, package units, and HVAC design and estimation of unitary and chilled water systems projects.

System and process:
Be aware of policies concerning product programme, sales channels, pricing, sales promotion, credit, stock levels, payment plans, as well as changes in these policies whenever deemed desirable.
Maintain sales and project records as per ISO standards.

Team relationship:
Support and communicate positively with projects department and other departments in AFET to grow the business and their respective goals.

Events:
Represent the company in the most professional manner at all times.

Required skills to be successful:

At least 5 years’ experience in sales of A.C. equipment in Dubai market with good business contacts with consultants, developers, contractors and dealer network in Dubai and NE with excellent track record.
Customer focused.
Proactive attitude.
A team player who possesses a positive attitude and willingness to learn.
Excellent spoken and written communication in English (Arabic preferred).
Good presentation skills.
Good commercial skills including selling and negotiation.
Proficiency in MS Office (Outlook, Word, Excel, PowerPoint) and competent letter writing.
Valid Oman driving licence.

What equips you for the role:

Bachelor degree in mechanical engineering.
Knowledge of ducted units, package units and air-conditioning design, with experience in software selection of VRF products.
10 years’ experience in sales of air conditioners especially ducted units, package units and VRF products with good sales record of accomplishment in UAE market and strong business contacts with consultants, developers and MEP contractors.
Dynamic personality and flexible.
Results oriented.
Strong motivational and interpersonal skills to create a positive environment.
Lead by example by innovating to develop new and alternative strategies continuously and consistently to achieve sales and order booking targets.
Initiative taker.
Drive for results.
Good communication skills (verbal and written).
Strong and excellent attention to detail.

About Al-Futtaim Retail
Al-Futtaim Retail has established itself as one of the leaders in retail across the Middle East, Africa and Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion and food options.
Most recently, we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q. We aim to continue to be agile and adaptive to our markets with new launches and further development. To enable this, we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference.

About the Company
Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.

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