NON-REVENUE WATER ECOSYSTEM MANAGER

<div style="border-top: none; border-right: none; border-left: none; border-image: initial; border-bottom: 1pt solid windowtext; padding: 0in 0in 1pt; font-size: 14px;" id="isPasted" fr-original-style="mso-element:para-border-div;border:none;border-bottom:solid windowtext 1.0pt; mso-border-bottom-alt:solid windowtext .5pt;padding:0in 0in 1.0pt 0in;"><p style="border: none; padding: 0in; font-size: 14px;" fr-original-style="border:none;mso-border-bottom-alt:solid windowtext .5pt; padding:0in;mso-padding-alt:0in 0in 1.0pt 0in;"><strong fr-original-style="" style="font-weight: 700;">ROLE OBJECTIVE&nbsp;</strong></p><p style="text-align: justify; border: none; padding: 0in; font-size: 14px;" fr-original-style="text-align:justify;border:none;mso-border-bottom-alt: solid windowtext .5pt;padding:0in;mso-padding-alt:0in 0in 1.0pt 0in;">Lead efforts to reduce water losses within a utility's distribution system. Coordinate various technical, commercial, and administrative activities to improve efficiency, increase revenue, and conserve water resources. Manage and lead solutions to categorize losses into Unbilled Authorized Consumption, Apparent Losses (Commercial), and Physical Losses.</p><p style="text-align: justify; border: none; padding: 0in; font-size: 14px;" fr-original-style="text-align:justify;border:none;mso-border-bottom-alt: solid windowtext .5pt;padding:0in;mso-padding-alt:0in 0in 1.0pt 0in;"><strong fr-original-style="" style="font-weight: 700;">RESPONSIBILITIES</strong></p></div><ol style="margin-top: 0in; font-size: 14px;" start="1" type="1" fr-original-style="margin-top:0in;"><li style="margin-bottom:5.5pt;text-align:justify;line-height: 104%;mso-list:l0 level1 lfo1;tab-stops:list .5in;"><strong fr-original-style="" style="font-weight: 700;">Strategy Development:</strong> Creating a comprehensive master plan with measurable targets for reducing NRW, utilizing frameworks like the International Water Association (IWA) Water Balance.</li><li style="margin-bottom:5.5pt;text-align:justify;line-height: 104%;mso-list:l0 level1 lfo1;tab-stops:list .5in;"><strong fr-original-style="" style="font-weight: 700;">Physical Loss Management:&nbsp;</strong>Implementing systematic leak detection and rapid repair programs and managing network pressure to minimize leaks and pipe bursts.</li><li style="margin-bottom:5.5pt;text-align:justify;line-height: 104%;mso-list:l0 level1 lfo1;tab-stops:list .5in;"><strong fr-original-style="" style="font-weight: 700;">Commercial Loss Reduction:&nbsp;</strong>Ensuring accurate customer metering and billing, managing data handling processes, and controlling unauthorized consumption or water theft.</li><li style="margin-bottom:5.5pt;text-align:justify;line-height: 104%;mso-list:l0 level1 lfo1;tab-stops:list .5in;"><strong fr-original-style="" style="font-weight: 700;">Technology Integration:&nbsp;</strong>Leveraging smart technologies, such as Internet of Things (IoT) sensors, data analytics platforms, and Artificial Intelligence (AI) and Machine Learning algorithms, for real-time monitoring and proactive issue detection.</li><li style="margin-bottom:5.5pt;text-align:justify;line-height: 104%;mso-list:l0 level1 lfo1;tab-stops:list .5in;"><strong fr-original-style="" style="font-weight: 700;">Infrastructure Planning:&nbsp;</strong>Coordinating pipeline rehabilitation and network segmentation into District Metered Areas (DMAs) to better monitor and control water flow.</li><li style="margin-bottom:5.5pt;text-align:justify;line-height: 104%;mso-list:l0 level1 lfo1;tab-stops:list .5in;"><strong fr-original-style="" style="font-weight: 700;">Stakeholder Engagement:&nbsp;</strong>Collaborating with operations, finance, IT, and external technology suppliers to ensure a coordinated approach across the entire organization. Managing the ecosystem of private contractors, IoT providers, and consultants to ensure they are meeting performance-based targets.</li><li style="margin-bottom:5.5pt;text-align:justify;line-height: 104%;mso-list:l0 level1 lfo1;tab-stops:list .5in;"><strong fr-original-style="" style="font-weight: 700;">Performance Monitoring:&nbsp;</strong>Establishing and tracking key performance indicators (KPIs) to measure progress, justify investments in technology or infrastructure upgrades, and ensure regulatory compliance.</li></ol><p style="margin: 0in 0in 5.5pt 0.5in; text-align: justify; line-height: 104%; font-size: 14px;" fr-original-style="margin-top:0in;margin-right:0in;margin-bottom:5.5pt; margin-left:.5in;text-align:justify;line-height:104%;"><strong fr-original-style="" style="font-weight: 700;">&nbsp;</strong></p><div style="border-top: none; border-right: none; border-left: none; border-image: initial; border-bottom: 1pt solid windowtext; padding: 0in 0in 1pt; margin-left: 0.5in; margin-right: 0in; font-size: 14px;" fr-original-style="mso-element:para-border-div;border:none;border-bottom:solid windowtext 1.0pt; mso-border-bottom-alt:solid windowtext .5pt;padding:0in 0in 1.0pt 0in; margin-left:.5in;margin-right:0in;"><p fr-original-style="" style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700;">Key Responsibilities&nbsp;</strong></p></div><li>DMA standards plus commissioning and integrity checklist, with stabilization and acceptance criteria.</li><li>Pressure management/PRV operating plan (setpoints, control philosophy, alarms, and performance trends).</li><li>The Annual Water Balance Report: A comprehensive breakdown based on the IWA/AWWA standard, detailing Authorized Consumption vs. Water Losses (Real and Apparent).</li><li>NRW Diagnostic Report: An analysis of the current situation, identifying the "root causes" of loss (e.g., aging infrastructure, billing errors, or low meter accuracy).</li><li>Leak Detection Summary Reports: Documentation of all identified leaks, their estimated flow rates, and confirmation of their repair.</li><li>Meter Accuracy Audit: A statistical analysis of the existing meter fleet, showing under-registration rates and a recommended Meter Replacement Strategy.</li>