<p>Key Responsibilities:</p> <p>1. Customer Service & Transactions</p> <p></p> <p>o Handle buying and selling of foreign currencies as per approved exchange rates.</p> <p></p> <p>o Provide accurate information on rates and charges to customers.</p> <p></p> <p>o Ensure customer transactions are processed quickly and efficiently.</p> <p></p> <p>o Maintain a professional and courteous approach while dealing with customers.</p> <p></p> <p>2. Cash Handling & Security</p> <p>o Ensure sufficient cash is available at all times to meet daily transaction requirements.</p> <p></p> <p>o Ensure accuracy in counting, verifying, and balancing cash.</p> <p></p> <p>o Safeguard cash and currencies in compliance with security procedures.</p> <p></p> <p>o Deposit excess cash in the bank as instructed.</p> <p></p> <p>3. Compliance & Regulatory Adherence</p> <p>o Strictly follow AML policies, KYC norms, and company compliance guidelines.</p> <p></p> <p>o Report suspicious transactions to the Compliance Officer & Branch In-Charge.</p> <p></p> <p>o Ensure all documents and customer IDs are verified and recorded as per regulations.</p> <p></p> <p>4. Operational Efficiency</p> <p>o Accurately record all transactions in the system.</p> <p></p> <p>o Reconcile daily transactions and balance cash at the end of the day.</p> <p></p> <p>o Assist in preparing daily reports for submission to the Branch Manager</p> <p></p> <p>5. Teamwork & Support</p> <p>o Support colleagues in branch operations when required.</p> <p></p> <p>o Participate in training sessions to stay updated with new policies, products, and regulatory requirements.</p> <p></p> <p>o Maintain discipline and professionalism within the branch.</p> <p></p> <p></p>
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