HVAC Assistant Sales Manager

Job description / Role

Job Type
Full Time

Job Location
Oman

Nationality
Any Nationality

Salary
Not Specified

Gender
Not Specified

Arabic Fluency
Not Specified

Job Function
Sales - Retail

Company Industry
Retail

Overview of the role
We are seeking a dynamic and experienced Assistant Manager Sales to join our team in Oman. The ideal candidate will have an engineering background and proven skills in trade handling, B2B, and project sales for room air conditioners. This role involves managing and expanding our sales operations, building strong relationships with clients, and driving business growth.

What you will do
Key tasks

Responsible to achieve monthly/quarterly/annual sales targets and margin
Payment collection
Build, manage and execute a project sales funnel
Conduct field visits to promote HVAC products and services
Identify customer needs and recommend suitable solutions
Prepare quotations, follow up on leads, and close sales
Maintain records of client interactions and sales performance
Provide technical support and product demonstrations to clients

Customer service:

Provide exceptional customer service, including answering questions and addressing concerns about product applications, warranty, and service
Offer guidance and recommendations on product use

Product knowledge:

Must have strong technical knowledge of ACs (split/window)
Stay updated on new product releases and changes to existing products

Training and development:

Participate in giving onsite training sessions to improve potential and existing customers
Share best practices and insights with colleagues to enhance team performance

Required skills to be successful

Technical skills: strong technical knowledge of HVAC products. Focus on split and window units
Customer service skills: strong interpersonal skills for effective communication with customers and team members
Attention to detail: precision in following assembly instructions and ensuring high-quality results
Problem-solving: ability to address and resolve queries and issues
Teamwork: ability to work collaboratively with others in a team environment

What equips you for the role

Education: bachelor’s degree or diploma
Experience: minimum 3 years of experience in HVAC industry in Qatar. Key focus on selling split and window AC units. Should have good connections within the projects (private, government, O&G, real estate) and trade sector in Qatar
Language: fluent in English and Arabic (native speaker)
Valid Qatar driving license
NOC

About Al-Futtaim Retail
Al-Futtaim Retail has established itself as one of the leaders in retail across the Middle East, Africa, and Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected brands in the world including IKEA, ACE, and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka, and P&B) across Asia. We are also one of the largest global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion and food options.
Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference.

About the Company
Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.

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