<p dir = "auto"><span style="font-size: 16px;"><strong>Job Purpose:</strong></span></p> <p dir = "auto">The Senior Manager – Digital Delivery executes the Bank’s digital initiatives and ensures delivery of digital programs within approved scope, timelines, budget, and quality standards.</p> <p dir = "auto"> He/ She governs the development, rollout, and stabilization of digital solutions that enhance digital experience, strengthen digital channels, and improve operational efficiency.</p> <p dir = "auto"> The Senior Manager – Digital Delivery coordinates with internal teams and external vendors to ensure structured, controlled, and compliant digital delivery aligned with business objectives and regulatory requirements.</p> <p dir = "auto"></p> <p dir = "auto"><span style="font-size: 16px;"><strong>Key Accountabilities:</strong></span></p> <ul dir="auto"> <li>Oversees execution of digital initiatives across the Bank’s digital delivery portfolio and ensures achievement of delivery milestones and expected outcomes.</li> <li>Oversees end-to-end digital solution delivery from planning through go-live and stabilization in alignment with approved business requirements.</li> <li>Applies appropriate delivery methodologies, including agile, hybrid, or traditional models, based on initiative complexity and delivery risk.</li> <li>Defines, monitors, and reports delivery KPIs and benefits realization metrics.</li> <li>Oversees release management, system readiness, deployment activities, and post-launch stabilization processes.</li> <li>Manages cross-functional coordination across business, technology, operations, risk, and security teams.</li> <li>Manages third-party vendors and delivery partners to ensure delivery quality, timeline adherence, and contractual compliance.</li> <li>Ensures digital solutions comply with regulatory requirements, risk standards, security frameworks, and internal control policies.</li> <li>Collaborates with business teams to ensure digital demands are clearly defined, prioritized, and delivered effectively.</li> <li>Drives implementation of digital automation, integrations, and process digitization initiatives to enhance operational efficiency.</li> <li>Ensures digital delivery aligns with governance standards, audit requirements, and risk management practices.</li> <li>Identifies delivery risks, dependencies, and delays and implements corrective actions to maintain project timelines.</li> <li>Provides guidance and support to resolve operational, technical, and delivery-related challenges.</li> <li>Maintains regular delivery updates, dashboards, and progress reports for senior management and relevant stakeholders.</li> <li>Promotes effective adoption and utilization of delivered digital solutions across business functions.</li> </ul> <p dir = "auto"></p> <p dir = "auto"><span style="font-size: 16px;"><strong>Qualifications and Experience:</strong></span></p> <ul dir="auto"> <li>Bachelor’s degree in Business, Finance, Technology, or a related discipline. A Master’s degree in Business Administration or equivalent is preferred.</li> <li>Professional certification in Digital Transformation or Project Delivery (e.g., ChPP, CITP, MSP, P3O, SAFe Agilist, PMI certifications) is desirable.</li> <li>Minimum of 7 years of experience in commercial banking, including at least 3 years in digital delivery or digital transformation roles.</li> <li>Proven track record of managing large-scale digital delivery or transformation initiatives.</li> <li>Strong understanding of financial services, emerging technologies, and regulatory frameworks within banking or housing finance.</li> <li>Demonstrated capability in delivery leadership, change management, and cross-functional collaboration.</li> <li>Experience working within innovation, digital transformation, or digital platform environments.</li> <li>Consistent record of meeting delivery timelines with strong stakeholder and team coordination.</li> </ul> <p dir = "auto"></p> <p dir = "auto"><span style="font-size: 16px;"><strong>** Applications will be accepted until 15-Mar-2025 at 2:00 P.M</strong></span></p> <p dir = "auto"><span style="font-size: 16px;"><strong>Submissions received after this date and time will not be considered **</strong></span></p>
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