Supervisor – Investment Back Office

SUMMARY OF ROLEThe
Supervisor – Investment Back Office is responsible for overseeing the
day-to-day operations of the Investment Back Office (IBO), ensuring accurate
processing, reconciliation, and reporting of investment transactions across
local, regional, and international markets. The role ensures adherence to
internal controls, regulatory requirements, and service level agreements while
maintaining high standards of operational efficiency, risk management, and
customer service. The role also focuses on strengthening operational controls,
enhancing MIS capabilities, supporting new business initiatives (including IPOs
and investment products), and leading the team to deliver seamless support to
Investment Banking Division (IBD) and external clients. KEY RESPONSIBILITIESInvestment Operations & ProcessingOversee and ensure accurate and timely processing of all investment
transactions, including brokerage, asset management, wealth management
(discretionary and non-discretionary), and proprietary portfolio
activities.Manage processing activities related to IPO subscriptions, corporate
actions, and new investment business initiatives.Ensure adherence to defined SLAs and maintain high-quality service
delivery to internal stakeholders and external clients.Monitor transaction workflows to ensure completeness, accuracy, and
timely execution. Reconciliation & Accounting ControlPerform and supervise daily, weekly, and monthly reconciliation of
bank statements, investment accounts, and General Ledger (GL) balances.Ensure all internal accounts are accurately maintained, reviewed,
and reconciled on a regular basis.Investigate reconciliation breaks and discrepancies, identify root
causes, and ensure timely resolution in coordination with Finance, IT, and
other relevant departments.Ensure proper accounting treatment and accurate booking of all
investment-related transactions. Risk Management & ComplianceEnsure full compliance with internal policies, regulatory
requirements, and audit standards, maintaining zero tolerance for
high-risk or repeat audit findings.Conduct proactive risk assessments and define Key Risk Indicators
(KRIs) to identify and mitigate potential operational risks.Escalate exceptions, incidents, and control breaches in a timely
manner and ensure proper documentation and resolution.Ensure timely closure of audit findings and maintain strong control
frameworks within the unit. MIS, Reporting &
Regulatory SubmissionsEnsure accuracy and timeliness of MIS
reports, regulatory returns, and customer reports submitted to
stakeholders and regulatory authorities.Develop and enhance reporting
dashboards to track volumes, productivity, error rates, and operational
performance.Provide periodic reports (daily,
weekly, monthly) on operational performance, risk indicators, and control
effectiveness.Support management decision-making
through data-driven insights and reporting. Stakeholder Management & Relationship
BuildingBuild and maintain strong working relationships with Investment
Banking Division (IBD), internal departments, and external stakeholders.Act as a key point of contact for operational support, issue
resolution, and service delivery coordination.Ensure a partnership approach with business units through effective
communication and SLA adherence.RequirementsEducation:Bachelor’s degree in Finance, Banking, Accounting, Business
Administration, or related field.Experience:Minimum 5 years of experience in Investment Operations, Custody, or
Banking Operations.