Counter Sales Associate

Job description / Role

Job Type
Full Time

Job Location
Muscat, Oman

Nationality
Any Nationality

Salary
Not Specified

Gender
Not Specified

Arabic Fluency
Not Specified

Job Function
Sales - Retail

Company Industry
Retail

Description
Greet and serve walk-in customers providing high level service through product knowledge and based on the set procedures.
Take part in the opening and closing duties in compliance with the norms and internal procedures.
Maintain and report all records such as the daily training, taste panels and wastage forms and report any complaints or operation issues to the manager.
Ensure all operation details are clearly communicated to the team as part of maintaining a proper handover process detailed in the log book.
Place orders for needed products from the stock keeper in coordination with the restaurant manager/assistant manager.
Ensure a clean environment by implementing hygiene practices such as “clean as you go” policy and sanitation of the counter display.
Process the orders received from waiters and set them according to serving standards then ensure they are presented to customers within the serving timeframe.
Receive the daily orders, check the items according to the order specifications, display them in the presentation fridge and replenish regularly while maintaining hygiene and presentation standards.
Receive and prepare takeaway orders making sure they are wrapped according to standards and take special orders from customers.
Receive and handle cash payments including exchange and money transactions while following the set policies.

Qualifications

High school degree
0 - 1 year of experience in customer service
Fluency in English
Analytical thinking: level 1
Attention to details: level 2
Change and adaptability: level 1
Cultural awareness: level 1
Customer focus: level 1
Planning and organizing: level 2
Teamwork: level 2

Additional Information
Organization: Paul Café
Primary location: Oman-Muscat City Center
Schedule: Full-time
Unposting date: Ongoing

About the Company
Azadea Group is one of the world's fastest growing retail groups. We carry a strong franchise portfolio of over 30 diverse brands that features some of the industry's most identifiable names, including Zara, Mango, Virgin Megastore and Sunglass Hut.

Azadea Group headquarters are in Beirut, Lebanon. A comprehensive network of local offices supports our operations in the Middle East and Europe. Currently, we operate 152 strategically located stores across the Middle East and plan over 500 additional shops’ opening through the 3 coming years.

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