Relationship Manager - Muzn Islamic Banking - Al Mabailah Branch

Job Porpuse:To develop and grow the Muzn Wealth Management Banking segments with respect to creating value proposition, customer numbers and business (Assets, Liabilities and Fees). To enhance the relationship value of the customers and to acquire new customers by providing customer oriented wealth management solutions, through an established process. Key Tasks and Duties:Increase the market share of the Muzn in the High Net worth Customer domain. To develop and build the Muzn Wealth Segment Value proposition in coordination with the product and segment team. To develop and introduce products and services for the wealth segments and its sub segment in coordination with the product and segment team. To formulate and implement the marketing strategy for the wealth segment and any sub-segment. To achieve the assigned targets with respect to assets, liabilities and fees. Develop and expand wealth management centres across Muzn channel network. Service and attend to customers in the segment using the best quality CX. Manage all reporting requirements for the segment. Handle all initiatives relating to the segment as assigned. Ensure compliance with Shari’a regulation and internal policies at all times. Respond and seek solutions to all Wealth management related issues raised by customers or branches (new application, cancellations, limit enhancement, fraud, upgrades, reversals, etc.) Track and follow up on all back office issues with concerned departments on behalf of the Privilege Wealth management Process the customer transaction instructions for all products Handle any additional tasks assigned by the line manager.Quarterly review PB accounts. Review & manage Entertainer keys. Conduct training for branches for PB & wealth management products.