Depots Operations Manager

Job description

Job Purpose

This position oversees arrangement of goods within warehouse taking care to organize stocks with special requirements like refrigeration for perishable products with short shelf life. This position is also responsible for creating safe receipt, storage, retrieval and timely dispatch of goods while ensuring health and safety requirements at workplace and security of building and stock. The position is responsible for productivity targets and maintaining computerized administration and automated storage and retrieval systems.

Main Tasks & Accountabilities

Create and implement depot management plan to support supply chain strategy

Estimate infrastructural requirement with respect to depot operations
Estimate other resource requirements
Depots and FGS preparation planning and managing operations
Determine storage requirements
Plan future capacity requirements
Managing inventory levels
Stock control and movements
Legal considerations

Manage overall depots and FGS operations

Have a clear understanding of the company's policies and vision and how the depot and FGS contributes to these
Delivering and fulfilling objectives and directions from the operation's headquarters
Implementing and improving KPIs for depot and FGS performance
Managing budgets
Maintaining statistical and financial records
Using depot and FGS space and mechanical handling equipment efficiently, making sure quality, budgetary targets and environmental objectives are met
Ensuring good warehousing practices and resource optimization – labor, equipment, facilities etc.
Issuing organizational specific depot management policy and procedures guideline

Stock control

Managing in-bound and out-bound movements of stock
Managing and replenish inventory and stock levels for customers
Keeping stock control systems up to date and make sure inventories are accurate
Planning coordinating and monitoring the receipt, order and dispatch of goods
Coordinating and managing the systems (including mechanical, IT systems etc)

Maintenance activities

Overseeing maintenance and operation of warehouse management systems
Overseeing planned maintenance of depots FGS, vehicles, machinery and equipment

HACCP/other compliances

Ensuring hygiene standards are maintained at the depot and products do not get spoilt due to failure to maintain prescribed conditions
Ensuring that all local environmental requirements are duly adhered to
Knowledge of and adherence to regional council compliance requirements

Health and Safety

Understand and ensure meeting the obligations of health and safety requirements of employment legislation.
Maintain standards of health and safety, hygiene and security in the work environment, ensuring compliance with health and safety legislation for example, ensuring that stock such as chemicals and food are stored safely
Issue and ensure adherence to policy and procedures regarding warehouse management and help adopt best practices regarding workmen safety and health
Identify and contain/minimize product related health hazards reported by the consumer(s) / identified internally.
Maintain an event register for supply and subsequent recall of all defective products.

Team Building – Planning, acquisition and mentoring

Define knowledge/skillsets required
Effective communication within and outside the team
Create a supportive environment for the team members
Contribute to the team, disseminate important information
Motivate, organize and encourage teamwork within the workforce to ensure set productivity targets are met;
Training staff and monitoring their performance and progress
Help to create a fun, supportive work environment

People management and reporting responsibilities

Liaison with fleet operations and sales and marketing teams for efficient running of depot.
Participate in management and supervisory meetings as and when required.
Produce end of month departmental report, on time, and as required by the management.
Ensure accurate and up to date, daily, weekly, monthly records as required by the management.
Ensure tasks are understood by the team members, and performed responsibly and diligently
Help others in the team if needed; Support relief staff in their duties

Main Contacts and Working Relationships

Internal     CEO, Chiefs, Head of Departments.

External    Stakeholders, customers, agencies etc.

Person Specification  (Qualifications, Knowledge & Experience)
Education Level –    Minimum Requirement

Bachelor’s Degree in Business or Transportation/Logistics Management

Professional    Qualifications

Certification in supply chain preferred
Have a valid driver’s license

Work Experience

Overall experience of 8 years or more in managing a medium to large warehouse/depot operation preferably within the FMCG environment. Experience in dairy products will be preferred.
Strong understanding of the Middle East markets

Job Specific Skills

Intimate knowledge of key cost drivers
Experience with WMS essential.
Prior project management experience required
Working knowledge of order management, demand / supply planning, inventory control, logistics and warehousing
Ability to lead and direct strategic planning for warehouse and customer services
Expertise in directing, managing and coordinating warehouse, transportation and customer service activities.
Strong collaboration skills, across the business, at various levels of management
Financial awareness to understand and interpret numbers; Excellent written & verbal communication / presentation skills
Team player with excellent motivational skills

Generic Skills

Must be alert, strive for accuracy, and have ability to exercise independent thinking and judgment, be a self- motivator, and attention to detail
Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability
Integrity, discretion and loyalty.

Position Location

To be based in Muscat

Travel domestic and international.