Chief Commercial Officer (CCO) / الرئيس التنفيذي للشؤون التجارية

JOB PURPOSE
Lead Onsor’s commercial strategy and execution across sales, marketing, partnerships, product-commercial alignment, pricing and business development to drive sustainable revenue growth, market expansion, and customer success across all product lines and regions.
DIMENSIONS
Budgetary Control: Yes
External Interface(s):
• Government
• Private Sector
• System integrators and partners
Internal Interface(s):
• Sales and Commercial
• professional services
• Marketing
KEY ACCOUNTABILITIES AND RESPONSIBILITIES
Commercial Strategy & Leadership
• Define and own the company-wide commercial strategy, targets and go-to-market priorities.
• Lead and develop the commercial organization (sales, business development, commercial product management, marketing, partner teams).
• Set revenue, margin and growth targets; ensure accountability and performance tracking.
Sales & Revenue Management
• Oversee field and account leadership to drive new business, expansions and renewals.
• Manage pipeline governance, forecasting accuracy, CRM adoption and sales operations.
• Drive high-value, complex B2B deal strategy and negotiation.
Go-to-Market & Product-Commercial Alignment
• Develop GTM frameworks for target markets and verticals; prioritize segments and offerings.
• Align product roadmap decisions with market demand and commercial viability.
• Own value propositions, pricing strategy and packaging across software, hardware and services.
Partnerships & Ecosystem
• Build and scale strategic alliances: system integrators, OEMs, distributors, technology partners and channel networks.
• Drive partner-led revenue through co-selling, co-marketing and joint solutions.
• Negotiate commercial partnership agreements and incentive models.
Marketing & Demand Generation
• Oversee demand generation, brand positioning, and customer communications to accelerate pipeline and market share.
• Ensure effective sales enablement, collateral, and competitive positioning.
Customer Success & Retention
• Embed customer-centric metrics and programs to drive retention, upsell and lifetime value.
• Champion enterprise customer relationships and executive sponsorship for strategic accounts.
1- Pricing, Commercial Models & Governance
• Define pricing frameworks, discounting policies and deal approval processes to protect margin and competitiveness.
• Implement commercial KPIs, reporting, and governance across the organization.
Talent & Culture
• Recruit, coach and retain high-performing commercial talent; foster cross-functional collaboration.
• Promote data-driven decision making and customer-first commercial culture

JOB REQUIREMENTS
Qualifications and Experience:
• Bachelor’s degree in Business, Engineering, or a related field (MBA is a plus).
• Minimum 10 Years in commercial leadership roles, preferably in technology, ICT, IoT, or SaaS industries.
• Proven experience in managing sales teams, building GTM strategies, and closing complex B2B deals.
• Experience working across the GCC region is a strong advantage.

Additional Requirements
• English (fluent written and verbal) – Mandatory
• Arabic (fluent written and verbal) – Mandatory