Department Manager

Job description / Role

Job Type
Full Time

Job Location
Oman

Nationality
Any Nationality

Salary
Not Specified

Gender
Not Specified

Arabic Fluency
Not Specified

Job Function
General Management

Company Industry
Retail

Description
Greet customers and ensure that they are served by shop staff in a timely manner and in compliance with quality and customer service standards.
Ensure proper implementation of company policies and procedures for operational effectiveness.
Run daily department meetings in order to ensure all department activities, objectives and events are properly understood and communicated.
Conduct on-the-job training, demonstration and instruction for existing employees, in order to support their development and ensure the highest standards of performance are achieved.
Control merchandising of products in order to optimize sales and ensure it is in line with brand image and standards.
Monitor stock levels on a continuous basis, maintain inventories and re-order merchandise when needed in order to ensure adequate stocks and maximum range and size availability at all times.
Manage the department staff by setting goals and objectives, managing performance, developing and motivating employees, in order to ensure the highest levels of performance are achieved.

Specific for Multimedia:
Plan and prepare team schedule on a weekly basis, and submit it to hierarchy.
Enforce up-selling and cross-selling within the team in order to maximize sales volume and ensure set targets are reached.
Conduct performance appraisals for department’s staff on a bi-yearly basis.

Qualifications

Bachelor’s degree
3 years of experience in a managerial role
3 years of experience in retail
Strong knowledge and understanding of shop operating procedures
Proficiency in MS Office
Fluency in English
Strong product knowledge across all departments
Developing and motivating others: level 3
Cultural awareness: level 3
Commercial understanding: level 2
Analytical thinking: level 2
Customer focus: level 3
Driving and achieving results: level 3
Attention to details: level 3

Additional Information
Organization: Virgin Megastore
Primary Location: Oman - Mall of Oman
Schedule: Full-time
Unposting Date: Ongoing

About the Company
Azadea Group is one of the world's fastest growing retail groups. We carry a strong franchise portfolio of over 30 diverse brands that features some of the industry's most identifiable names, including Zara, Mango, Virgin Megastore and Sunglass Hut.

Azadea Group headquarters are in Beirut, Lebanon. A comprehensive network of local offices supports our operations in the Middle East and Europe. Currently, we operate 152 strategically located stores across the Middle East and plan over 500 additional shops’ opening through the 3 coming years.

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