Quality Specialist

Quality Specialist
ICEM is seeking a motivated and detail-oriented Quality Specialist to support the implementation of the College’s quality assurance and accreditation processes. The role plays a key part in ensuring compliance with institutional, national, and international quality standards, strengthening academic and administrative quality systems, and supporting continuous improvement across the College.
Key Responsibilities
• Support the implementation of the College’s quality assurance and accreditation framework
• Assist in ensuring compliance with OAQAE standards and other regulatory requirements
• Support internal quality audits and follow up on improvement action plans
• Assist in collecting, analysing, and preparing data for quality assurance and accreditation reports
• Support preparation of reports for Board of Director (BoD), Board of Trustees, and external regulatory bodies
• Maintain and update quality documentation, records, and process control systems
• Work with academic and non-academic departments to ensure implementation of quality procedures and policies
• Contribute to continuous improvement initiatives to enhance academic and operational quality
• Support monitoring of departmental compliance with operational and academic quality requirements.
Minimum Qualifications
• Bachelor’s degree in Quality Management, Education, Business Administration, or related field
• Strong understanding of quality assurance systems in higher education in Oman (OAQAE or equivalent).
• Knowledge of national and International accreditation frameworks and Ranking is an advantage
• Excellent communication and report writing skills (English required)
• Proficiency in Microsoft Office applications
• Ability to work in a structured, detail-oriented, and compliance-driven environment
Experience Requirements
• 4 years of experience in quality assurance, accreditation, or academic administration (preferably in higher education)
• Experience in internal audits, reporting, or institutional compliance.
• Familiarity with quality documentation systems and reporting processes is highly desirable.