OQ8 - Head, Operational Excellence

Job title

Head, Operational Excellence

Stream

OQ8

Function

COO Office

Department

Operational Excellence

Location

Oman – Duqm

Budget control

*OPEX and/or CAPEX and/or Revenue amount as relevant*

Reporting to

Chief Operating Officer

Direct reports

3

Job purpose:
Under the general direction of OQ8 COO, the Head of Operational Excellence manages and oversees OQ8’s Operational Excellence initiatives strategic people initiatives. Create a culture of Continuous Improvement that will create tangible value and elevate the maturity of OQ8’s refinery operations by adopting best practices and structured problem-solving tools and improvement methodologies. Simplify processes to improve productivity and quality, remove waste and reduce costs. Provide technological and economic know-how for OQ8 Refining development to drive profitability within organic and non-organic growth and to achieve compliance with internal and external (legal) requirements.
The position will act in accordance with the OQ8’s Mission, Vision, Values & Strategies, as well as, policies, guidelines and standards, supported by an IT Technology platform, HSE standards, Oman’s government & other legal justifications, and best international practices in consonance with national objectives.

Tasks and Responsibilities:
Develop, champion, and implement the OQ8 strategy for Operational Excellence, translating its vision into a definitive action plan that drives exceptional value across the businesses.
Projects

Capital investment projects for sustainable technical and economic development
Planning, evaluation and control of entire refinery investment portfolio until project budget release
Developing Technical Development & Economics’ capability to support front end development of measures and investment projects
Providing technical expertise in time, cost and technical quality from phase Feasibility and participating in overall project definition and project set up
Providing technical expertise optimum in life-cycle-costs in consideration of legal and technical applicable regulations and standards
Providing technical expertise in legal compliance relevant and technical issues for project realization

Product Quality and Production

Develop and implement Product Quality Management Frameworks, Product Quality Policies, and managing Product Quality improvements.
Develop effective organization and efficiency in Lab activities
Development and improvement of products including evaluation of components and additives

Energy, Loss, Mass Balance, Metering

Performance management of energy & loss (flaring, transit, BS&W, fugitive, unaccounted, etc.), including benchmarks, performance, improvement
Execute best practices associated with hydrocarbon/oil accounting, including processes, tools, and data
Develop and implement management practices.

Digitalization & Integrated Management System (IMS) for Downstream Assets

Experience using digitization and IMS to support operational excellence in the above areas
Experience with the deployment and use of these systems, including supporting management changes processes.

Process Safety

Identify gaps in process safety management processes and develop measures to close them
Analyze the RCA process how it is implemented and used in the organization; define potential for improvements
Check the effective “learning out of incidents” implementation and define improvement potentials
Provide expertise in change management, HAZOP, MOC

People Management:

Analyze culture of leader’s interaction and develop programs to improve business behavior of leadership team
Analyze deficits in following procedures in operator’s day-to-day work and develop measures to close gaps
Analyze leadership capability of shift supervisors and develop leadership trainings to close the gap

Production

Analyze deficits in sustainable, safe and profitable production in time, quality and volume.
Engage and influence senior leaders across Operations, Commercial, and other functions. Lead high-impact, cross-functional teams using advanced Lean and Continuous Improvement methodologies to solve complex business problems.

Education requirements

Bachelor’s degree in engineering (Chemical and Mechanical)
MBA in Operations Management, preferred.

Background and experience

Competencies and skills

16 years of relevant experience in Oil & Gas Refinery Industry with specific areas on:
1- Downstream Benchmarking and KPIs:

Deep expertise in the basis and use of downstream benchmarking and performance management, including refining and petrochemical processes.
Expertise with Solomon is essential, but experience must extend into other metrics that support day-to-day, month-to-month assessment of performance.

2- Process Surveillance:

Experience in processes and practices around process surveillance and intervention, including minimum requirements and links to Downstream performance and benchmarking.
Experience working with Operations and Technical to implement/improve availability
Expertise in managing a business transformation matrix
Expertise in Advanced Process Control (APC)
Exposure in Simulation Software

Soft & Leadership

Management & leadership skills
Stakeholder management
Detailed-oriented with excellent organizing and planning skills.
Ability to establish and maintain effective working relations with people in a multi-cultural environment
Ability to work on own initiative
Good communication skills & interpersonal skills.
Ability to be flexible, motivated, resourceful, and organized to work in a multi-functional role
Builds expert knowledge in our organization and conveys knowledge to others

Technical:

Computer literate with expertise in MS Office.
Detailed oriented with excellent organizing and planning skills.
Ability to think strategically and to ensure that refinery issues are addressed in the strategy and operational plans
Ability to identify staff’s needs and provide appropriate solutions.