Project Coordinator/ Technical Support Kreate Technologies SPC

Job DescriptionRoles & ResponsibilitiesAssist in gathering and documenting business and system requirements.Support preparation of BRD, FRD, and SRS documentation.Create basic process flows, diagrams, and wireframes.Provide technical support to end-users, troubleshooting hardware and software issues with a focus on efficient problem resolution.Manage and maintain project documentation, ensuring accuracy and accessibility for all team members.Coordinate and facilitate project meetings, taking detailed notes and distributing action items to drive accountability.Monitor project progress against established timelines and budgets, proactively communicating any deviations.Collaborate with cross-functional teams, fostering strong relationships to achieve common project goals.Assist in the preparation of project reports and presentations, conveying complex information clearly and concisely.Proactively identify and mitigate potential project risks and roadblocks, escalating critical issues to stakeholders effectively.Assist with other responsibilities and support activities as directed by management when required.